---
title: "ORGH.MGM.220 Software used for the provision of ground handling services — Commission Delegated Regulation (EU) 2025/20, Ground Handling · Avioverse"
description: "The ground handling organisation shall ensure that the software it uses for the provision of ground handling services is functional and does not…"
url: "https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-220"
---

# ORGH.MGM.220 Software used for the provision of ground handling services

Commission Delegated Regulation (EU) 2025/20 · Regulations (EU) 2025/23 and 2025/24 · EAR revision 5 Nov 2025

IR Implementing rule

## ORGH.MGM.220 Software used for the provision of ground handling services

The [ground handling organisation](https://avioverse.aero/glossary/easa/ground-handling-organisation) shall ensure that the software it uses for the provision of ground handling services is functional and does not negatively affect the safety of the flight. It shall ensure that:

(a) a backup system is available to ensure operational continuity in case of breakdown;

(b) the data is easily accessible and retrievable upon request by authorised persons;

(c) if the software includes document issuance, it complies with point ORGH.DOC.100;

(d) personnel are trained and competent to use the software to perform their assigned tasks.

IR · ORGH.MGM.220 — Regulations (EU) 2025/23 and 2025/24 · Regulation (EU) 2025/20 · Ground Handling Easy Access Rules · EAR revision 5 Nov 2025

GM Guidance material

## GM1 ORGH.MGM.220 Software used for the provision of ground handling services

SOFTWARE

(a) Any of the software used by the GH organisation to provide GH services is in the scope of point ORGH.MGM.220 if its malfunction would endanger the safety of a flight. The following list of activities or processes for which software is used is not exhaustive:

(1) departure control;

(2) [turnaround coordination](https://avioverse.aero/glossary/easa/turnaround-coordination);

(3) deicing/antiicing documentation or management of holdover time tables;

(4) ramp resource planning;

(5) driving and operation of autonomous vehicles;

(6) [baggage](https://avioverse.aero/glossary/easa/baggage) and cargo sorting, and processing/preparation of baggage and cargo for loading;

(7) processing and documentation of cargo or dangerous goods or completion of [load control](https://avioverse.aero/glossary/easa/load-control) documentation.

(b) Before using new software, it is recommended that the GH organisation ensure, when feasible, that it has been properly tested for use in an aviation environment, is robust enough for use in daily operation and does not pose a risk to the safety of operations.

(c) Testing the software is recommended to ensure that it is fully functional following updates.

GM · GM1 ORGH.MGM.220 — Regulations (EU) 2025/23 and 2025/24 · ED Decision 2025/007/R · Ground Handling Easy Access Rules · EAR revision 5 Nov 2025

GM Guidance material

## GM1 ORGH.MGM.220(b) Software used for the provision of ground handling services

AUTHORISED PERSONS

The term ‘authorised persons’ is used in relation to the following, in compliance with the applicable data protection requirements:

(a) GSE maintenance,

(b) safety management,

(c) training,

(d) cybersecurity,

(e) [inspection](https://avioverse.aero/glossary/easa/inspection) or occurrence investigation.

GM · GM1 ORGH.MGM.220(b) — Regulations (EU) 2025/23 and 2025/24 · ED Decision 2025/007/R · Ground Handling Easy Access Rules · EAR revision 5 Nov 2025

[All rules in Annexes](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes)

Consolidated from the EASA Easy Access Rules (revision 5 Nov 2025, extracted 13 Oct 2026) for convenience. Not the official publication — verify against the Official Journal of the European Union and the EASA publications before operational use.