---
title: "GH.OPS.440 Communication and phraseology — Commission Delegated Regulation (EU) 2025/20, Ground Handling · Avioverse"
description: "The communication between the flight crew and the ground handling persons responsible for aircraft pushback/towing shall ensure safe operation of the…"
url: "https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-440"
---

# GH.OPS.440 Communication and phraseology

Commission Delegated Regulation (EU) 2025/20 · Regulations (EU) 2025/23 and 2025/24 · EAR revision 5 Nov 2025

IR Implementing rule

## GH.OPS.440 Communication and phraseology

(a) The communication between the flight crew and the ground handling persons responsible for [aircraft pushback](https://avioverse.aero/glossary/easa/aircraft-pushback)/towing shall ensure safe operation of the aircraft and the safety of its occupants and of the persons, d vehicles and other aircraft on the ground.

(b) The [ground handling organisation](https://avioverse.aero/glossary/easa/ground-handling-organisation) shall ensure that its personnel observe the standard phraseology for aircraft pushback/towing operations as established in point SERA.14001 of Implementing Regulation (EU) No 923/2012.

IR · GH.OPS.440 — Regulations (EU) 2025/23 and 2025/24 · Regulation (EU) 2025/20 · Ground Handling Easy Access Rules · EAR revision 5 Nov 2025

GM Guidance material

## GM1 GH.OPS.440 Communication and phraseology

DEVIATIONS FROM STANDARD PHRASEOLOGY DURING PUSHBACK AND TOWING OPERATIONS

It is recommended that the GH organisation record, as part of its internal reporting, cases of deviations from standard phraseology during towing and pushback that endanger these operations. The purpose of collecting such data is to use it to identify potential safety hazards and apply the appropriate mitigation measures to ensure safe towing and pushback operations.

GM · GM1 GH.OPS.440 — Regulations (EU) 2025/23 and 2025/24 · ED Decision 2025/007/R · Ground Handling Easy Access Rules · EAR revision 5 Nov 2025

[All rules in Annexes](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes)

Consolidated from the EASA Easy Access Rules (revision 5 Nov 2025, extracted 13 Oct 2026) for convenience. Not the official publication — verify against the Official Journal of the European Union and the EASA publications before operational use.