--- title: "ORGH.GEN.100 – GH.OPS.505: Annexes (Commission Delegated Regulation (EU) 2025/20, Ground Handling) — rule index · Avioverse" description: "ORGH.GEN.100 – GH.OPS.505, Regulations (EU) 2025/23 and 2025/24. This Annex establishes requirements on the following: responsibilities of the…" url: "https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes" --- # Annexes Commission Delegated Regulation (EU) 2025/20 · Ground Handling · Regulations (EU) 2025/23 and 2025/24 · ORGH.GEN.100 – GH.OPS.505 On this page 1. ## [ORGH.GEN.100 Scope](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-100) This Annex establishes requirements on the following: responsibilities of the organisations listed in Article 3 definition (1) of this Regulation, which… 2. ## [ORGH.GEN.105 Competent authority](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-105) The competent authority responsible for receiving declarations from an organisation providing ground handling services at an aerodrome within the scope… [GM1 ORGH.GEN.105(a) Competent authority](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-105#gm1-orgh-gen-105-a) [GM1 ORGH.GEN.105(c) Competent authority](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-105#gm1-orgh-gen-105-c) 3. ## [ORGH.GEN.110 Responsibilities of the ground handling organisation](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-110) The ground handling organisation shall be responsible for the safe provision of services in accordance with all the following: [AMC1 ORGH.GEN.110(a) Responsibilities of the ground handling organisation](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-110#amc1-orgh-gen-110-a) 4. ## [ORGH.GEN.115 Start of operation](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-115) A ground handling organisation may start operating at an aerodrome when it fulfils both the following conditions: [GM1 ORGH.GEN.115 Start of operation](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-115#gm1-orgh-gen-115) 5. ## [ORGH.GEN.120 Means of compliance](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-120) The ground handling organisation may use alternative means of compliance (AltMoC) to the acceptable means of compliance (AMC) adopted by the Agency to… [AMC1 ORGH.GEN.120 Means of compliance](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-120#amc1-orgh-gen-120) [AMC2 ORGH.GEN.120 Means of compliance](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-120#amc2-orgh-gen-120) [GM1 ORGH.GEN.120 Means of compliance](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-120#gm1-orgh-gen-120) 6. ## [ORGH.GEN.125 Use of industry standards](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-125) In order to discharge their responsibilities regarding the safe provision of ground handling services, the ground handling organisation may use its own… [AMC1 ORGH.GEN.125 Use of industry standards](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-125#amc1-orgh-gen-125) [AMC2 ORGH.GEN.125 Use of industry standards](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-125#amc2-orgh-gen-125) [GM1 ORGH.GEN.125 Use of industry standards](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-125#gm1-orgh-gen-125) 7. ## [ORGH.GEN.130 Management of changes](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-130) The ground handling organisation shall develop, implement and maintain a process as part of its management system to manage changes to its established… [GM1 ORGH.GEN.130 Management of changes](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-130#gm1-orgh-gen-130) [GM1 ORGH.GEN.130(b) Management of changes](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-130#gm1-orgh-gen-130-b) 8. ## [ORGH.GEN.140 Access](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-140) For the purpose of determining whether a ground handling organisation acts in accordance with its declaration, the ground handling organisation shall… 9. ## [ORGH.GEN.145 Provision of documentation for oversight purposes](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-145) The ground handling organisation shall submit the following documents in their latest version to the competent authority as identified in point… [GM1 ORGH.GEN.145 Provision of documentation for oversight purposes](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-145#gm1-orgh-gen-145) 10. ## [ORGH.GEN.150 Findings and corrective actions](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-150) When the competent authority raises a finding of non-compliance, the ground handling organisation shall take the following steps within the time period… [AMC1 ORGH.GEN.150 Findings and corrective actions](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-150#amc1-orgh-gen-150) [GM1 ORGH.GEN.150(a)(1) Findings and corrective actions](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-150#gm1-orgh-gen-150-a-1) 11. ## [ORGH.GEN.155 Immediate reaction to a safety problem and safety directives](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-155) The ground handling organisation shall implement, without undue delay, any safety measures or safety directives mandated by the competent authority as an… 12. ## [ORGH.GEN.160 Reporting of safety-related occurrences](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-160) As part of its management system referred to in point ORGH.MGM.200 of this Annex, the ground handling organisation shall establish and maintain a… [GM1 ORGH.GEN.160(b)(1) Reporting of safety-related occurrences](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-160#gm1-orgh-gen-160-b-1) [GM1 ORGH.GEN.160(b)(2) Reporting of safety-related occurrences](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-160#gm1-orgh-gen-160-b-2) [AMC1 ORGH.GEN.160(e) Reporting of safety-related occurrences](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-160#amc1-orgh-gen-160-e) [GM1 ORGH.GEN.160(b) ;(e) Reporting of safety-related occurrences](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-160#gm1-orgh-gen-160-b) 13. ## [ORGH.GEN.165 Safety reporting system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-165) The reporting system referred to in point ORGH.GEN.160 shall contain the necessary means and procedures to enable the ground handling organisation to… [AMC1 ORGH.GEN.165 Safety reporting system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-165#amc1-orgh-gen-165) [GM1 ORGH.GEN.165 Reporting of safety-related occurrences](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-165#gm1-orgh-gen-165) [GM1 ORGH.GEN.165(a)(4) Safety reporting system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-165#gm1-orgh-gen-165-a-4) [GM1 ORGH.GEN.165(b)(4) Reporting of safety-related occurrences](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-165#gm1-orgh-gen-165-b-4) 14. ## [ORGH.GEN.170 Psychoactive substances and medicines](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-170) The ground handling organisation shall implement a procedure to ensure that its personnel: [GM1 ORGH.GEN.170 Psychoactive substances and medicines](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gen-170#gm1-orgh-gen-170) 15. ## [ORGH.MGM.200 General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200) The ground handling organisation shall develop and implement a management system proportionate to the type and complexity of activities, the size of the… [AMC1 ORGH.MGM.200(a) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc1-orgh-mgm-200-a) [GM1 ORGH.MGM.200(a) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-a) [GM1 ORGH.MGM.200(b)(1) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-b-1) [AMC1 ORGH.MGM.200(b)(2) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc1-orgh-mgm-200-b-2) [AMC2 ORGH.MGM.200(b)(2) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc2-orgh-mgm-200-b-2) [AMC3 ORGH.MGM.200(b)(2) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc3-orgh-mgm-200-b-2) [GM1 ORGH.MGM.200(b)(2) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-b-2) [GM2 ORGH.MGM.200(b)(2) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm2-orgh-mgm-200-b-2) [AMC1 ORGH.MGM.200(b)(2)(i) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc1-orgh-mgm-200-b-2-i) [AMC1 ORGH.MGM.200(b)(2)(ii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc1-orgh-mgm-200-b-2-ii) [AMC2 ORGH.MGM.200(b)(2)(ii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc2-orgh-mgm-200-b-2-ii) [GM1 ORGH.MGM.200(b)(2)(ii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-b-2-ii) [GM2 ORGH.MGM.200(b)(2)(ii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm2-orgh-mgm-200-b-2-ii) [GM3 ORGH.MGM.200(b)(2)(ii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm3-orgh-mgm-200-b-2-ii) [AMC1 ORGH.MGM.200(b)(2)(iii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc1-orgh-mgm-200-b-2-iii) [GM1 ORGH.MGM.200(b)(2)(iii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-b-2-iii) [GM2 ORGH.MGM.200(b)(2)(iii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm2-orgh-mgm-200-b-2-iii) [GM3 ORGH.MGM.200(b)(2)(iii) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm3-orgh-mgm-200-b-2-iii) [AMC1 ORGH.MGM.200(b)(2)(iv) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc1-orgh-mgm-200-b-2-iv) [GM1 ORGH.MGM.200(b)(2)(iv) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-b-2-iv) [GM2 ORGH.MGM.200(b)(2)(iv) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm2-orgh-mgm-200-b-2-iv) [GM3 ORGH.MGM.200(b)(2)(iv) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm3-orgh-mgm-200-b-2-iv) [GM4 ORGH.MGM.200(b)(2)(iv) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm4-orgh-mgm-200-b-2-iv) [GM1 ORGH.MGM.200(b)(4) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-b-4) [AMC1 ORGH.MGM.200(b)(6) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc1-orgh-mgm-200-b-6) [GM1 ORGH.MGM.200(b)(6) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-b-6) [GM2 ORGH.MGM.200(b)(6) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm2-orgh-mgm-200-b-6) [AMC1 ORGH.MGM.200(d) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#amc1-orgh-mgm-200-d) [GM1 ORGH.MGM.200(d) General requirements for the management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-200#gm1-orgh-mgm-200-d) 16. ## [ORGH.MGM.201 Information security management system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-201) The ground handling organisation shall establish, implement and maintain an information security management system in accordance with the Annex… 17. ## [ORGH.MGM.205 Contracted services or products](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-205) Where the ground handling organisation, for the purpose of its operation or compliance with this Regulation, enters into contracts for services or… [AMC1 ORGH.MGM.205 Contracted services or products](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-205#amc1-orgh-mgm-205) [AMC2 ORGH.MGM.205 Contracted services or products](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-205#amc2-orgh-mgm-205) [GM1 ORGH.MGM.205 Contracted services or products](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-205#gm1-orgh-mgm-205) 18. ## [ORGH.MGM.210 Personnel](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-210) The ground handling organisation shall appoint an accountable manager. [AMC1 ORGH.MGM.210 Personnel](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-210#amc1-orgh-mgm-210) [AMC1 ORGH.MGM.210(c) Personnel](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-210#amc1-orgh-mgm-210-c) [AMC2 ORGH.MGM.210(c) Personnel](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-210#amc2-orgh-mgm-210-c) [AMC1 ORGH.MGM.210(g)(1) Personnel](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-210#amc1-orgh-mgm-210-g-1) [AMC1 ORGH.MGM.210(j) Personnel](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-210#amc1-orgh-mgm-210-j) [GM1 ORGH.MGM.210(j) Personnel](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-210#gm1-orgh-mgm-210-j) 19. ## [ORGH.MGM.215 Facilities](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-215) The ground handling organisation shall ensure availability of facilities allowing the performance and management of all planned tasks and activities… [AMC1 ORGH.MGM.215 Facilities](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-215#amc1-orgh-mgm-215) 20. ## [ORGH.MGM.220 Software used for the provision of ground handling services](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-220) The ground handling organisation shall ensure that the software it uses for the provision of ground handling services is functional and does not… [GM1 ORGH.MGM.220 Software used for the provision of ground handling services](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-220#gm1-orgh-mgm-220) [GM1 ORGH.MGM.220(b) Software used for the provision of ground handling services](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-mgm-220#gm1-orgh-mgm-220-b) 21. ## [ORGH.DEC.100 Declaration — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-dec-100) The ground handling organisation shall submit a duly filled declaration, including the annex for each aerodrome where it provides services, to the… [AMC1 ORGH.DEC.100 Declaration — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-dec-100#amc1-orgh-dec-100) [GM1 ORGH.DEC.100 Declaration — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-dec-100#gm1-orgh-dec-100) 22. ## [ORGH.DEC.105 Termination of the provision of ground handling services](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-dec-105) If a ground handling organisation intends to permanently cease the provision of the ground handling service at an aerodrome, it shall: [AMC1 ORGH.DEC.105 Termination of the provision of ground handling services](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-dec-105#amc1-orgh-dec-105) 23. ## [Appendix 1 DECLARATION FORM](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/appendix-1) DECLARATION in accordance with Commission Delegated Regulation (EU) 2025/20 Name of organisation: 24. ## [GM1 ORGH.DEC Appendix 1 — Declaration form](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gm1-orgh-dec) INDUSTRY STANDARDS/GOOD PRACTICES TO BE DECLARED See GM1 ORGH.GEN.125. 25. ## [ORGH.DOC.100 Documents and records systems](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-100) The ground handling organisation shall establish a document system and a record system as part of its management system. [AMC1 ORGH.DOC.100 Documents and records system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-100#amc1-orgh-doc-100) [GM1 ORGH.DOC.100 Documents and records system](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-100#gm1-orgh-doc-100) 26. ## [ORGH.DOC.105 Record-keeping](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-105) The ground handling organisation shall keep the records in accordance with the national requirements of the Member State(s) where the ground handling… 27. ## [ORGH.DOC.110 Ground handling manual](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-110) The ground handling organisation shall include the following elements in its ground handling manual: [AMC1 ORGH.DOC.110 Ground handling manual](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-110#amc1-orgh-doc-110) [AMC1 ORGH.DOC.110(a) Ground handling manual](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-110#amc1-orgh-doc-110-a) [GM1 ORGH.DOC.110(b) ;(c) Ground handling manual](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-110#gm1-orgh-doc-110-b) [GM1 ORGH.DOC.110(d) Ground handling manual](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-110#gm1-orgh-doc-110-d) [GM1 ORGH.DOC.110(e) Ground handling manual](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-doc-110#gm1-orgh-doc-110-e) 28. ## [ORGH.TRG.100 Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100) As part of its management system, the ground handling organisation shall develop and implement a training and assessment programme for its personnel, to… [AMC1 ORGH.TRG.100 Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc1-orgh-trg-100) [AMC2 ORGH.TRG.100 Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc2-orgh-trg-100) [AMC3 ORGH.TRG.100 Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc3-orgh-trg-100) [GM1 ORGH.TRG.100 Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm1-orgh-trg-100) [GM1 ORGH.TRG.100(a) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm1-orgh-trg-100-a) [GM1 ORGH.TRG.100(b) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm1-orgh-trg-100-b) [AMC1 ORGH.TRG.100(b)(3) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc1-orgh-trg-100-b-3) [GM1 ORGH.TRG.100(b)(6) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm1-orgh-trg-100-b-6) [AMC1 ORGH.TRG.100(c) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc1-orgh-trg-100-c) [AMC2 ORGH.TRG.100(c) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc2-orgh-trg-100-c) [AMC3 ORGH.TRG.100(c) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc3-orgh-trg-100-c) [AMC4 ORGH.TRG.100(c) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc4-orgh-trg-100-c) [AMC5 ORGH.TRG.100(c) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc5-orgh-trg-100-c) [GM2 ORGH.TRG.100(c) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm2-orgh-trg-100-c) [GM3 ORGH.TRG.100(c) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm3-orgh-trg-100-c) [GM4 ORGH.TRG.100(c) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm4-orgh-trg-100-c) [AMC1 ORGH.TRG.100(d) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc1-orgh-trg-100-d) [GM1 ORGH.TRG.100(d) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm1-orgh-trg-100-d) [GM2 ORGH.TRG.100(d) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm2-orgh-trg-100-d) [GM3 ORGH.TRG.100(d) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm3-orgh-trg-100-d) [AMC1 ORGH.TRG.100(i) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc1-orgh-trg-100-i) [AMC2 ORGH.TRG.100(i) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc2-orgh-trg-100-i) [GM1 ORGH.TRG.100(i) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#gm1-orgh-trg-100-i) [AMC1 ORGH.TRG.100(j) Training and assessment programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-100#amc1-orgh-trg-100-j) 29. ## [ORGH.TRG.105 Additional requirements related to training](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-105) The ground handling organisation shall ensure that suitable facilities, means, equipment and tools are used for the delivery of training and the conduct… 30. ## [ORGH.TRG.110 Dangerous goods training](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-110) Ground handling organisations, including those that do not handle dangerous goods, shall implement and maintain a dangerous goods training programme for… [AMC1 ORGH.TRG.110(a) Dangerous goods training](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-trg-110#amc1-orgh-trg-110-a) 31. ## [ORGH.GSE.100 Ground support equipment — General requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gse-100) As part of its management system, the ground handling organisation shall have a process to ensure that the GSE used for the provision of ground handling… [GM1 ORGH.GSE.100(c) Ground support equipment — General requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gse-100#gm1-orgh-gse-100-c) 32. ## [ORGH.GSE.105 Ground support equipment maintenance programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gse-105) As part of its management system, the ground handling organisation shall establish and implement a maintenance programme, to maintain the systems and… [AMC1 ORGH.GSE.105 Ground support equipment maintenance programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gse-105#amc1-orgh-gse-105) [GM1 ORGH.GSE.105 Ground support equipment maintenance programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gse-105#gm1-orgh-gse-105) [GM2 ORGH.GSE.105 Ground support equipment maintenance programme](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gse-105#gm2-orgh-gse-105) 33. ## [ORGH.GSE.110 Ground support equipment pooling](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/orgh-gse-110) Where GSE is provided by the aerodrome operator or by another organisation at an aerodrome, the ground handling organisation may, where appropriate… 34. ## [GH.OPS.005 General responsibilities for the provision of ground handling services](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-005) The ground handling organisation shall ensure, for all the ground handling activities it performs, that: 35. ## [GH.OPS.010 Interfaces with other organisations](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-010) As part of its management system, the ground handling organisation shall have a process to identify the interfaces with the aerodrome operator and the… [AMC1 GH.OPS.010 Interfaces with other organisations](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-010#amc1-gh-ops-010) [GM1 GH.OPS.010 Interfaces with other organisations](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-010#gm1-gh-ops-010) [GM2 GH.OPS.010 Interfaces with other organisations](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-010#gm2-gh-ops-010) [GM3 GH.OPS.010 Interfaces with other organisations](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-010#gm3-gh-ops-010) [GM4 GH.OPS.010 Interfaces with other organisations](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-010#gm4-gh-ops-010) 36. ## [GH.OPS.020 Handling of dangerous goods](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-020) The ground handling organisation shall ensure that the handling of dangerous goods is performed at all times in accordance with the relevant provisions… 37. ## [GH.OPS.025 Ground transportation of passengers and crew members by an aerodrome operator](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-025) When an aerodrome operator provides ground transportation services for passengers and crew members with its own personnel, either as a single service or… 38. ## [GH.OPS.030 Common language](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-030) The ground handling organisation shall ensure that its personnel are able to communicate effectively for their daily operational tasks in the language(s)… [AMC1 GH.OPS.030 Common language](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-030#amc1-gh-ops-030) [GM1 GH.OPS.030 Common language](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-030#gm1-gh-ops-030) 39. ## [GH.OPS.100 Passenger handling — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-100) The passenger handling procedures established by the ground handling organisation shall cover the safety risks, including carriage of dangerous goods in… [AMC1 GH.OPS.100 Passenger handling — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-100#amc1-gh-ops-100) [AMC2 GH.OPS.100 Passenger handling — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-100#amc2-gh-ops-100) [GM1 GH.OPS.100 Passenger handling — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-100#gm1-gh-ops-100) [GM1 GH.OPS.100(a) Passenger handling — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-100#gm1-gh-ops-100-a) [AMC1 GH.OPS.100(b) Passenger handling — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-100#amc1-gh-ops-100-b) [GM1 GH.OPS.100(b) Passenger handling — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-100#gm1-gh-ops-100-b) 40. ## [GH.OPS.105 Control of passengers on the apron](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-105) Passenger access on the apron or any other operational area shall observe the applicable requirements on control of pedestrians laid down in Regulation… 41. ## [GH.OPS.110 Handling of passengers with reduced mobility by an aerodrome operator](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-110) When an aerodrome operator performs handling of passengers with reduced mobility with its own personnel, either as a single service or cumulated with the… 42. ## [GH.OPS.200 Baggage handling — general requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-200) The safety procedures for baggage handling shall cover the following phases, depending on the range of operations of the ground handling organisation: 43. ## [GH.OPS.300 Safety on the apron](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-300) The ground handling organisation shall implement, besides aerodrome operator procedures applicable to that organisation as aerodrome user, operational… [AMC1 GH.OPS.300(b)(3) Safety on the apron](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-300#amc1-gh-ops-300-b-3) 44. ## [GH.OPS.305 General requirements for the operation of ground support equipment](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-305) The ground handling organisation shall implement procedures for the safe operation of GSE, with specific safety actions to address the risk of equipment… [AMC1 GH.OPS.305 General requirements for the operation of ground support equipment](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-305#amc1-gh-ops-305) [AMC2 GH.OPS.305 General requirements for the operation of ground support equipment](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-305#amc2-gh-ops-305) [AMC3 GH.OPS.305 General requirements for the operation of ground support equipment](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-305#amc3-gh-ops-305) [GM1 GH.OPS.305 General requirements for the operation of ground support equipment](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-305#gm1-gh-ops-305) [AMC1 GH.OPS.305(b) General requirements for the operation of ground support equipment](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-305#amc1-gh-ops-305-b) [GM1 GH.OPS.305(d) General requirements for the operation of ground support equipment](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-305#gm1-gh-ops-305-d) 45. ## [GH.OPS.310 Aircraft refuelling and defuelling](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-310) The aircraft refuelling and defuelling services may be provided by the same organisation responsible for the provision of other ground handling services… [AMC1 GH.OPS.310 Aircraft refuelling and defuelling](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-310#amc1-gh-ops-310) [AMC2 GH.OPS.310 Aircraft refuelling and defuelling](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-310#amc2-gh-ops-310) [GM1 GH.OPS.310 Aircraft refuelling and defuelling](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-310#gm1-gh-ops-310) [AMC1 GH.OPS.310(b) Aircraft refuelling and defuelling](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-310#amc1-gh-ops-310-b) 46. ## [GH.OPS.320 Potable water servicing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-320) The procedures for potable water servicing shall comply with the requirements laid down in point GH.OPS.005 and also with the following additional… [AMC1 GH.OPS.320 Potable water servicing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-320#amc1-gh-ops-320) 47. ## [GH.OPS.325 Aircraft toilet servicing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-325) The procedures for aircraft toilet servicing shall comply with the requirements in point GH.OPS.005 and also with the following additional requirements: 48. ## [GH.OPS.330 Aircraft exterior cleaning](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-330) The procedures for aircraft exterior cleaning shall comply with the requirements of point GH.OPS.005 and also with the following additional requirements: 49. ## [GH.OPS.335 Aircraft de-icing and anti-icing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-335) The ground handling organisation shall ensure that the necessary checks to ensure availability of service before the cold season are planned and… [AMC1 GH.OPS.335 Aircraft de-icing and anti-icing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-335#amc1-gh-ops-335) [AMC2 GH.OPS.335 Aircraft de-icing and anti-icing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-335#amc2-gh-ops-335) [AMC3 GH.OPS.335 Aircraft de-icing and anti-icing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-335#amc3-gh-ops-335) [GM1 GH.OPS.335 Aircraft de-icing and anti-icing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-335#gm1-gh-ops-335) [AMC1 GH.OPS.335(a) Aircraft de-icing and anti-icing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-335#amc1-gh-ops-335-a) [GM1 GH.OPS.335(a) Aircraft de-icing and anti-icing](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-335#gm1-gh-ops-335-a) 50. ## [GH.OPS.400 Coordination of aircraft turnaround activities](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-400) The ground handling organisation shall ensure the safe provision of ground handling services and aircraft handling during turnaround by establishing a… [AMC1 GH.OPS.400 Coordination of aircraft turnaround activities](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-400#amc1-gh-ops-400) [AMC2 GH.OPS.400 Coordination of aircraft turnaround activities](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-400#amc2-gh-ops-400) 51. ## [GH.OPS.405 Aircraft arrival](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-405) The operational procedures relating to the arrival of an aircraft shall be appropriate to the aircraft type and shall cover: [AMC1 GH.OPS.405 Aircraft arrival](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-405#amc1-gh-ops-405) 52. ## [GH.OPS.410 Aircraft securing on the ground](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-410) The ground handling organisation shall have and implement operational procedures to ensure that the aircraft is secured against any unintended movement… 53. ## [GH.OPS.415 Aircraft loading and unloading](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-415) The operational procedures for aircraft loading and unloading shall ensure the following: [AMC1 GH.OPS.415 Aircraft loading and unloading](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-415#amc1-gh-ops-415) [AMC2 GH.OPS.415 Aircraft loading and unloading](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-415#amc2-gh-ops-415) [GM1 GH.OPS.415(d) Aircraft loading and unloading](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-415#gm1-gh-ops-415-d) [GM1 GH.OPS.415(h) Aircraft loading and unloading](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-415#gm1-gh-ops-415-h) 54. ## [GH.OPS.420 Loading supervision](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-420) The ground handling organisation shall implement procedures for the supervision of aircraft loading and unloading to ensure the following: [AMC1 GH.OPS.420 Loading supervision](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-420#amc1-gh-ops-420) [GM1 GH.OPS.420 Loading supervision](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-420#gm1-gh-ops-420) 55. ## [GH.OPS.425 Unit load devices](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-425) The ground handling organisation shall ensure the following with regard to the ULDs for both baggage and cargo load: 56. ## [GH.OPS.430 Aircraft departure activities](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-430) The ground handling organisation shall coordinate the aircraft departure with the other organisations involved in this activity. [AMC1 GH.OPS.430 Aircraft departure activities](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-430#amc1-gh-ops-430) 57. ## [GH.OPS.435 Aircraft towing and pushback](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-435) The responsibility for the aircraft towing/pushback operations may be split between several organisations. [AMC1 GH.OPS.435 Aircraft towing and pushback](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-435#amc1-gh-ops-435) 58. ## [GH.OPS.440 Communication and phraseology](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-440) The communication between the flight crew and the ground handling persons responsible for aircraft pushback/towing shall ensure safe operation of the… [GM1 GH.OPS.440 Communication and phraseology](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-440#gm1-gh-ops-440) 59. ## [GH.OPS.500 Cargo and mail handling — General requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-500) The activities referred to in Article 2.2(e) points (i) to (iv) of this Regulation may be performed in a cargo terminal or a cargo warehouse at an… [GM1 GH.OPS.500 Cargo and mail handling — General requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-500#gm1-gh-ops-500) [GM1 GH.OPS.500(d) Cargo and mail handling — General requirements](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-500#gm1-gh-ops-500-d) 60. ## [GH.OPS.505 Handling of special cargo, other than dangerous goods](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-505) The ground handling organisation shall handle special cargo in accordance with the operational procedures provided by the aircraft operator or, when… [GM1 GH.OPS.505 Handling of special cargo, other than dangerous goods](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/annexes/gh-ops-505#gm1-gh-ops-505) Consolidated from the EASA Easy Access Rules (revision 5 Nov 2025, extracted 13 Oct 2026) for convenience. 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