Part-CAO obligations

CAOs shall apply for the issuance of, or change to, a CAO approval to the competent authority in a form and manner established by that authority.

CAO.A.015 · Regulation (EU) No 1321/2014 · verbatim

(a)Alternative means of compliance to the acceptable means of compliance adopted by the Agency may be used by an organisation to demonstrate compliance with Regulation (EU) 2018/1139 and its delegated and implementing acts. (b) When an organisation wishes to use alternative means of compliance, it shall, prior to using it, provide the competent authority with a full description of those alternative means of compliance. That description shall include an assessment demonstrating compliance of alternative means of compliance with Regulation (EU) 2018/1139 and its delegated and implementing acts. The organisation may use those alternative means of compliance subject to prior approval by the competent authority, and upon receipt of the notification as provided for in point CAO.B.017.

CAO.A.017(a) · Regulation (EU) No 1321/2014 · verbatim

(b)When an organisation wishes to use alternative means of compliance, it shall, prior to using it, provide the competent authority with a full description of those alternative means of compliance. That description shall include an assessment demonstrating compliance of alternative means of compliance with Regulation (EU) 2018/1139 and its delegated and implementing acts.

CAO.A.017(b) · Regulation (EU) No 1321/2014 · verbatim

(a)The CAO shall specify the approved scope of work in its combined airworthiness exposition (CAE), as provided for in point CAO.A.025.

CAO.A.020(a) · Regulation (EU) No 1321/2014 · verbatim

(1)For aeroplanes of more than 2 730 kg maximum take-off mass (MTOM) and for helicopters of more than 1 200 kg MTOM or certified for more than four occupants and for other aircraft which are not ELA2, the scope of work shall indicate the particular aircraft types. Changes to this scope of work shall be approved by the competent authority in accordance with point (a) of point CAO.A.105 and point (a) of point CAO.B.065.

CAO.A.020(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(1)For aeroplanes of more than 2 730 kg maximum take-off mass (MTOM) and for helicopters of more than 1 200 kg MTOM or certified for more than four occupants and for other aircraft which are not ELA2, the scope of work shall indicate the particular aircraft types. Changes to this scope of work shall be approved by the competent authority in accordance with point (a) of point CAO.A.105 and point (a) of point CAO.B.065.

CAO.A.020(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(2)For engines other than piston or electric, the scope of work shall indicate the engine manufacturer or group or series or type or the maintenance task(s). Changes to this scope of work shall be approved by the competent authority in accordance with point (a) of point CAO.A.105 and point (a) of point CAO.B.065.

CAO.A.020(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(2)For engines other than piston or electric, the scope of work shall indicate the engine manufacturer or group or series or type or the maintenance task(s). Changes to this scope of work shall be approved by the competent authority in accordance with point (a) of point CAO.A.105 and point (a) of point CAO.B.065.

CAO.A.020(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(3)A CAO which employs only one person for both planning and carrying out of all maintenance tasks cannot hold privileges for the maintenance of: (a) aeroplanes, helicopters and other aircraft which are not ELA2, if their power plant is other than electric or piston engine(s) (in the case of aircraft-rated organisations); (b) helicopters equipped with more than one piston engine (in the case of aircraft-rated organisations); (c) complete engines other than piston engines with output power below 450 HP or electric engines (in the case of engine-rated organisations).

CAO.A.020(a)(3)(a) · Regulation (EU) No 1321/2014 · verbatim

(3)A CAO which employs only one person for both planning and carrying out of all maintenance tasks cannot hold privileges for the maintenance of: (a) aeroplanes, helicopters and other aircraft which are not ELA2, if their power plant is other than electric or piston engine(s) (in the case of aircraft-rated organisations); (b) helicopters equipped with more than one piston engine (in the case of aircraft-rated organisations); (c) complete engines other than piston engines with output power below 450 HP or electric engines (in the case of engine-rated organisations).

CAO.A.020(a)(3)(b) · Regulation (EU) No 1321/2014 · verbatim

(3)A CAO which employs only one person for both planning and carrying out of all maintenance tasks cannot hold privileges for the maintenance of: (a) aeroplanes, helicopters and other aircraft which are not ELA2, if their power plant is other than electric or piston engine(s) (in the case of aircraft-rated organisations); (b) helicopters equipped with more than one piston engine (in the case of aircraft-rated organisations); (c) complete engines other than piston engines with output power below 450 HP or electric engines (in the case of engine-rated organisations).

CAO.A.020(a)(3)(c) · Regulation (EU) No 1321/2014 · verbatim

(4)For aircraft other than those mentioned in point (1), for components different from complete turbine engines and for non-destructive testing (NDT)-specialised services, the scope of work shall be controlled by the CAO in accordance with the procedure set out in point (a)(11) of point CAO.A.025.

CAO.A.020(a)(4) · Regulation (EU) No 1321/2014 · verbatim

For maintenance of components different from complete engines, the scope of work shall be classified in accordance with the following system ratings:

CAO.A.020(a)(4) · Regulation (EU) No 1321/2014 · verbatim

Organisations obtaining an approval in accordance with this Annex on the basis of an existing organisation approval issued in accordance with Subpart G or Subpart F of Annex I (Part-M) or Annex II (Part-145) in accordance with paragraph 4 of Article 4, shall include in the scope of work all the necessary details to ensure that the privileges are identical to the ones included in the existing approval.

CAO.A.020(a)(4) · Regulation (EU) No 1321/2014 · verbatim

(c)complete engines other than piston engines with output power below 450 HP or electric engines (in the case of engine-rated organisations).

CAO.A.020(c) · Regulation (EU) No 1321/2014 · verbatim

(a)The CAO shall provide a manual containing at least the following information:

CAO.A.025(a) · Regulation (EU) No 1321/2014 · verbatim

(b)The initial CAE shall be approved by the competent authority.

CAO.A.025(b) · Regulation (EU) No 1321/2014 · verbatim

(c)Amendments to the CAE shall be handled in accordance with point CAO.A.105.

CAO.A.025(c) · Regulation (EU) No 1321/2014 · verbatim

The CAO shall ensure that all necessary facilities, including adequate office accommodation are provided for it to be able to carry out all the planned work.

CAO.A.030 · Regulation (EU) No 1321/2014 · verbatim

In addition, where the scope of approval of the organisation includes maintenance activities, the CAO shall ensure that: (a) specialised workshops, hangars and bays provide adequate protection from contamination and the environment;

CAO.A.030(a) · Regulation (EU) No 1321/2014 · verbatim

(b)secure storage facilities are provided for components, equipment, tools and material, under conditions ensuring that unserviceable components and materials are segregated from all other components, material, equipment and tools, that the manufacturer’s instructions for storage are complied with and that access to the storage facilities is restricted to authorised personnel.

CAO.A.030(b) · Regulation (EU) No 1321/2014 · verbatim

(b)secure storage facilities are provided for components, equipment, tools and material, under conditions ensuring that unserviceable components and materials are segregated from all other components, material, equipment and tools, that the manufacturer’s instructions for storage are complied with and that access to the storage facilities is restricted to authorised personnel.

CAO.A.030(b) · Regulation (EU) No 1321/2014 · verbatim

(b)secure storage facilities are provided for components, equipment, tools and material, under conditions ensuring that unserviceable components and materials are segregated from all other components, material, equipment and tools, that the manufacturer’s instructions for storage are complied with and that access to the storage facilities is restricted to authorised personnel.

CAO.A.030(b) · Regulation (EU) No 1321/2014 · verbatim

(b)secure storage facilities are provided for components, equipment, tools and material, under conditions ensuring that unserviceable components and materials are segregated from all other components, material, equipment and tools, that the manufacturer’s instructions for storage are complied with and that access to the storage facilities is restricted to authorised personnel.

CAO.A.030(b) · Regulation (EU) No 1321/2014 · verbatim

(a)The CAO shall appoint an accountable manager, who shall have an authority for ensuring that all activities of the organisation can be financed so that those activities are carried out in accordance with the requirements of this Annex.

CAO.A.035(a) · Regulation (EU) No 1321/2014 · verbatim

(a)The CAO shall appoint an accountable manager, who shall have an authority for ensuring that all activities of the organisation can be financed so that those activities are carried out in accordance with the requirements of this Annex.

CAO.A.035(a) · Regulation (EU) No 1321/2014 · verbatim

(b)The accountable manager shall nominate a person or group of persons who shall be responsible for ensuring that the CAO is always in compliance with the requirements of this Annex. Those person(s) shall ultimately be responsible to the accountable manager.

CAO.A.035(b) · Regulation (EU) No 1321/2014 · verbatim

(b)The accountable manager shall nominate a person or group of persons who shall be responsible for ensuring that the CAO is always in compliance with the requirements of this Annex. Those person(s) shall ultimately be responsible to the accountable manager.

CAO.A.035(b) · Regulation (EU) No 1321/2014 · verbatim

(b)The accountable manager shall nominate a person or group of persons who shall be responsible for ensuring that the CAO is always in compliance with the requirements of this Annex. Those person(s) shall ultimately be responsible to the accountable manager.

CAO.A.035(b) · Regulation (EU) No 1321/2014 · verbatim

(c)All persons referred to in point (b) shall have the relevant knowledge, background and experience related to continuing airworthiness management or maintenance, as appropriate for their functions.

CAO.A.035(c) · Regulation (EU) No 1321/2014 · verbatim

(d)The CAO shall have sufficient appropriately qualified staff for it to be able to carry out the planned work. The CAO shall be entitled to use temporarily subcontracted staff.

CAO.A.035(d) · Regulation (EU) No 1321/2014 · verbatim

(d)The CAO shall have sufficient appropriately qualified staff for it to be able to carry out the planned work. The CAO shall be entitled to use temporarily subcontracted staff.

CAO.A.035(d) · Regulation (EU) No 1321/2014 · verbatim

(e)The CAO shall assess and record the qualification of all personnel.

CAO.A.035(e) · Regulation (EU) No 1321/2014 · verbatim

(f)Personnel who carry out specialised tasks, such as welding, or non-destructive testing (‘NDT’) inspection other than colour contrast inspections shall be qualified in accordance with an officially-recognised standard

CAO.A.035(f) · Regulation (EU) No 1321/2014 · verbatim

(a)Certifying staff shall comply with the requirements of Article 5.

CAO.A.040(a) · Regulation (EU) No 1321/2014 · verbatim

(a)Certifying staff shall comply with the requirements of Article 5. They shall only exercise their privileges to release maintenance if the CAO has ensured: (1) that these certifying staff meet the requirements of point (b) of point 66.A.20 of Annex III (Part-66) except when paragraph 6 of Article 5 refers to a national regulation of a Member State, in which case, they shall meet the requirements of such a regulation; (2) that these certifying staff have an adequate understanding of the relevant aircraft or aircraft component(s) to be maintained, or both, as well as of the organisation procedures required to perform such maintenance.

CAO.A.040(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(a)Certifying staff shall comply with the requirements of Article 5. They shall only exercise their privileges to release maintenance if the CAO has ensured: (1) that these certifying staff meet the requirements of point (b) of point 66.A.20 of Annex III (Part-66) except when paragraph 6 of Article 5 refers to a national regulation of a Member State, in which case, they shall meet the requirements of such a regulation; (2) that these certifying staff have an adequate understanding of the relevant aircraft or aircraft component(s) to be maintained, or both, as well as of the organisation procedures required to perform such maintenance.

CAO.A.040(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(a)Certifying staff shall comply with the requirements of Article 5. They shall only exercise their privileges to release maintenance if the CAO has ensured: (1) that these certifying staff meet the requirements of point (b) of point 66.A.20 of Annex III (Part-66) except when paragraph 6 of Article 5 refers to a national regulation of a Member State, in which case, they shall meet the requirements of such a regulation; (2) that these certifying staff have an adequate understanding of the relevant aircraft or aircraft component(s) to be maintained, or both, as well as of the organisation procedures required to perform such maintenance.

CAO.A.040(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(b)By derogation from point (a), in unforeseen circumstances where an aircraft is grounded at a location other than the main base where no appropriate certifying staff are available, the CAO contracted to provide maintenance support may issue a one-off certification authorisation, alternatively: (1) to one of their employees holding type qualifications for aircraft of similar technology, construction and systems; (2) to any person with no less than 3 years of maintenance experience and holding a valid ICAO aircraft maintenance licence rated for the aircraft type requiring certification, provided that there is no organisation approved in accordance with this Annex at that location and that the contracted CAO obtains and holds on file evidence of the experience and licence of that person.

CAO.A.040(b)(1) · Regulation (EU) No 1321/2014 · verbatim

(b)By derogation from point (a), in unforeseen circumstances where an aircraft is grounded at a location other than the main base where no appropriate certifying staff are available, the CAO contracted to provide maintenance support may issue a one-off certification authorisation, alternatively: (1) to one of their employees holding type qualifications for aircraft of similar technology, construction and systems; (2) to any person with no less than 3 years of maintenance experience and holding a valid ICAO aircraft maintenance licence rated for the aircraft type requiring certification, provided that there is no organisation approved in accordance with this Annex at that location and that the contracted CAO obtains and holds on file evidence of the experience and licence of that person.

CAO.A.040(b)(2) · Regulation (EU) No 1321/2014 · verbatim

(2)to any person with no less than 3 years of maintenance experience and holding a valid ICAO aircraft maintenance licence rated for the aircraft type requiring certification, provided that there is no organisation approved in accordance with this Annex at that location and that the contracted CAO obtains and holds on file evidence of the experience and licence of that person.

CAO.A.040(b)(2) · Regulation (EU) No 1321/2014 · verbatim

The issuance of a one-off certification authorisation shall be reported by the CAO to the competent authority within 7 days of the issuance. The CAO issuing the one-off certification authorisation shall ensure that any such maintenance that could affect flight safety is rechecked.

CAO.A.040(b) · Regulation (EU) No 1321/2014 · verbatim

The issuance of a one-off certification authorisation shall be reported by the CAO to the competent authority within 7 days of the issuance. The CAO issuing the one-off certification authorisation shall ensure that any such maintenance that could affect flight safety is rechecked.

CAO.A.040(b) · Regulation (EU) No 1321/2014 · verbatim

(c)By derogation from point (a), the CAO may use certifying staff qualified in accordance with the following requirements when providing maintenance support to operators involved in commercial operations, subject to appropriate procedures to be approved as part of the CAE:

CAO.A.040(c) · Regulation (EU) No 1321/2014 · verbatim

(c)By derogation from point (a), the CAO may use certifying staff qualified in accordance with the following requirements when providing maintenance support to operators involved in commercial operations, subject to appropriate procedures to be approved as part of the CAE: (1) for a repetitive preflight airworthiness directive (AD) which specifically states that the flight crew may carry out such an AD, the CAO may issue a limited certifying-staff authorisation to the pilot-in-command on the basis of the flight crew licence held, provided that the CAO ensures that sufficient practical training has been carried out by the pilot-in-command so he/she can accomplish the AD to the required standard;

CAO.A.040(c)(1) · Regulation (EU) No 1321/2014 · verbatim

(2)in the case of aircraft operating away from a supported location, the CAO may issue a limited certifying-staff authorisation to the pilot-in-command, on the basis of the flight crew licence held, provided that the organisation ensures that sufficient practical training has been carried out so that such a commander can accomplish the task to the required standard.

CAO.A.040(c)(2) · Regulation (EU) No 1321/2014 · verbatim

(d)The CAO shall record the details concerning certifying staff and maintain an up-to-date list of all certifying staff, together with details on their scope of approval, as part of the organisation’s exposition.

CAO.A.040(d) · Regulation (EU) No 1321/2014 · verbatim

(a)In order to be approved to carry out airworthiness reviews and, if applicable, to issue permits to fly, the organisation shall have airworthiness review staff that comply with all the following requirements: (1) they have acquired experience in continuing airworthiness of at least 1 year for sailplanes and balloons and of at least 3 years for all other aircraft;

CAO.A.045(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(a)In order to be approved to carry out airworthiness reviews and, if applicable, to issue permits to fly, the organisation shall have airworthiness review staff that comply with all the following requirements: (1) they have acquired experience in continuing airworthiness of at least 1 year for sailplanes and balloons and of at least 3 years for all other aircraft; (2) they hold an appropriate licence in compliance with Annex III (Part-66), or an aeronautical degree or national equivalent, or they have acquired experience in continuing airworthiness in addition to that referred to in point (1) of at least 2 years for sailplanes and balloons and at least 4 years for all other aircraft;

CAO.A.045(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(3)they have received formal aeronautical maintenance training.

CAO.A.045(a)(3) · Regulation (EU) No 1321/2014 · verbatim

(b)Before the organisation issues an airworthiness review authorisation to a candidate, that person shall perform an airworthiness review under the supervision of the competent authority or under the supervision of a person that is already authorised as airworthiness review staff by the organisation, in accordance with a procedure approved by the competent authority.

CAO.A.045(b) · Regulation (EU) No 1321/2014 · verbatim

(c)The CAO shall ensure that its airworthiness review staff can demonstrate appropriate recent continuing airworthiness experience.

CAO.A.045(c) · Regulation (EU) No 1321/2014 · verbatim

(d)Each airworthiness review staff shall be identified in the CAE in a list that contains the airworthiness review authorisation referred in point (b).

CAO.A.045(d) · Regulation (EU) No 1321/2014 · verbatim

(e)The CAO shall maintain a record of all its airworthiness review staff, which shall include details of any appropriate qualification and a summary of relevant continuing airworthiness experience and training of the person concerned, as well as a copy of his or her authorisation.

CAO.A.045(e) · Regulation (EU) No 1321/2014 · verbatim

(e)The CAO shall maintain a record of all its airworthiness review staff, which shall include details of any appropriate qualification and a summary of relevant continuing airworthiness experience and training of the person concerned, as well as a copy of his or her authorisation. It shall retain that record for a period of at least 2 years after the date at which the person concerned no longer works for the CAO.

CAO.A.045(e) · Regulation (EU) No 1321/2014 · verbatim

(a)The CAO shall: (1) hold the equipment and tools specified in the maintenance data provided for in point CAO.A.055, or verified equivalents as listed in the CAE, as necessary for day-to-day maintenance within the scope of the organisation's approval;

CAO.A.050(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(2)have a procedure to ensure that it has access to all other equipment and tools necessary to carry out its work, used only on an occasional basis, where needed.

CAO.A.050(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(b)The CAO shall ensure that the tools and equipment it uses are controlled and calibrated to an officially recognised standard.

CAO.A.050(b) · Regulation (EU) No 1321/2014 · verbatim

It shall keep records of such calibrations and the standards used and comply with point CAO.A.090.

CAO.A.050(b) · Regulation (EU) No 1321/2014 · verbatim

(c)The CAO shall inspect, classify and appropriately segregate all incoming components in accordance with points M.A.501 and M.A.504 of Annex I (Part-M) or with points ML.A.501 and ML.A.504 of Annex Vb (Part-ML), as applicable.

CAO.A.050(c) · Regulation (EU) No 1321/2014 · verbatim

(a)The CAO shall hold and use applicable current maintenance data specified in point M.A.401 of Annex I (Part-M) or in point ML.A.401 of Annex Vb (Part-ML), as applicable, in the performance of maintenance, including modifications and repairs. However, in the case of customer-provided maintenance data, it shall only be required to hold such data when the work is in progress.

CAO.A.055(a) · Regulation (EU) No 1321/2014 · verbatim

(a)The CAO shall hold and use applicable current maintenance data specified in point M.A.401 of Annex I (Part-M) or in point ML.A.401 of Annex Vb (Part-ML), as applicable, in the performance of maintenance, including modifications and repairs. However, in the case of customer-provided maintenance data, it shall only be required to hold such data when the work is in progress.

CAO.A.055(a) · Regulation (EU) No 1321/2014 · verbatim

(b)Before the commencement of maintenance, a written work order shall be agreed between the CAO and the person or organisation requesting maintenance, in a manner that clearly establishes the maintenance to be carried out.

CAO.A.055(b) · Regulation (EU) No 1321/2014 · verbatim

(a)ensure that any person performing maintenance is qualified in accordance with the requirements of this Annex;

CAO.A.060(a) · Regulation (EU) No 1321/2014 · verbatim

(b)ensure that the area in which maintenance is carried out is well organised and clean (no dirt or contamination);

CAO.A.060(b) · Regulation (EU) No 1321/2014 · verbatim

(c)use the methods, techniques, standards and instructions specified in the maintenance data and work orders referred to in point CAO.A.055;

CAO.A.060(c) · Regulation (EU) No 1321/2014 · verbatim

(d)use the tools, equipment and material specified in point CAO.A.050;

CAO.A.060(d) · Regulation (EU) No 1321/2014 · verbatim

(e)ensure that maintenance is performed in accordance with any environmental limitations specified in the maintenance data referred to in point CAO.A.055;

CAO.A.060(e) · Regulation (EU) No 1321/2014 · verbatim

(f)ensure that proper facilities are used in case of inclement weather or lengthy maintenance;

CAO.A.060(f) · Regulation (EU) No 1321/2014 · verbatim

(g)ensure that the risk of multiple errors during maintenance and the risk of errors being repeated in identical maintenance tasks are minimised;

CAO.A.060(g) · Regulation (EU) No 1321/2014 · verbatim

(h)ensure that an error-capturing method is implemented after the performance of any critical maintenance task;

CAO.A.060(h) · Regulation (EU) No 1321/2014 · verbatim

(i)perform a general verification after completion of maintenance in order to ensure that the aircraft or component is clear of all tools, equipment and any extraneous parts and material and that all access panels removed have been refitted;

CAO.A.060(i) · Regulation (EU) No 1321/2014 · verbatim

(j)ensure that all maintenance performed is properly recorded and documented.

CAO.A.060(j) · Regulation (EU) No 1321/2014 · verbatim

At the completion of any aircraft maintenance carried out in accordance with this Annex, an aircraft CRS shall be issued in accordance with point M.A.801 of Annex I (Part-M) or point ML.A.801 of Annex Vb (Part-ML), as applicable.

CAO.A.065 · Regulation (EU) No 1321/2014 · verbatim

(a)At the completion of all component maintenance in accordance with this Annex, a component CRS shall be issued in accordance with point M.A.802 of Annex I (Part-M) or point ML.A.802 of Annex Vb (Part-ML), as applicable.

CAO.A.070(a) · Regulation (EU) No 1321/2014 · verbatim

(a)At the completion of all component maintenance in accordance with this Annex, a component CRS shall be issued in accordance with point M.A.802 of Annex I (Part-M) or point ML.A.802 of Annex Vb (Part-ML), as applicable. An EASA Form 1 shall be issued in accordance with Appendix II to Annex I (Part-M), except as provided for in points (b) or (d) of point M.A.502 of Annex I (Part-M) and point ML.A.502 of Annex Vb (Part-ML) and for components fabricated in accordance with point (c) of point CAO.A.020.

CAO.A.070(a) · Regulation (EU) No 1321/2014 · verbatim

(b)The EASA Form 1 referred to in point (a) may be generated from a computer database.

CAO.A.070(b) · Regulation (EU) No 1321/2014 · verbatim

(a)All continuing airworthiness management shall be carried out in accordance with the requirements of Subpart C of Annex I (Part-M) or Subpart C of Annex Vb (Part-ML), as applicable.

CAO.A.075(a) · Regulation (EU) No 1321/2014 · verbatim

(b)For every aircraft managed, the CAO shall: (1) develop and control the AMP for the aircraft managed and:

CAO.A.075(b)(1) · Regulation (EU) No 1321/2014 · verbatim

(i)in the case of aircraft complying with Annex Vb (Part-ML), approve the AMP and its amendments, or

CAO.A.075(b)(1)(i) · Regulation (EU) No 1321/2014 · verbatim

(ii)in the case of aircraft complying with Annex I (Part-M), present the AMP and its amendments to the competent authority for approval, unless the approval is covered by an indirect approval procedure in accordance with point (c) of point M.A.302 of Annex I (Part-M);

CAO.A.075(b)(1)(ii) · Regulation (EU) No 1321/2014 · verbatim

(2)provide a copy of the AMP to the owner;

CAO.A.075(b)(2) · Regulation (EU) No 1321/2014 · verbatim

(3)ensure that data used for any modification and repairs complies with points M.A.304 or ML.A.304, as applicable;

CAO.A.075(b)(3) · Regulation (EU) No 1321/2014 · verbatim

(4)ensure that all maintenance is performed in accordance with the AMP and released in accordance with Section A, Subpart H of Annex I (Part-M), Section A of Annex II (Part-145) or Section A, Subpart H of Annex Vb (Part-ML), as applicable;

CAO.A.075(b)(4) · Regulation (EU) No 1321/2014 · verbatim

(5)ensure that all applicable ADs and all operational directives with a continuing airworthiness impact are implemented;

CAO.A.075(b)(5) · Regulation (EU) No 1321/2014 · verbatim

(6)ensure that all defects discovered during maintenance or reported are corrected by an appropriately approved maintenance organisation or by independent certifying staff;

CAO.A.075(b)(6) · Regulation (EU) No 1321/2014 · verbatim

(7)ensure that the aircraft is brought for maintenance to an appropriately approved organisation or to independent certifying staff, whenever necessary;

CAO.A.075(b)(7) · Regulation (EU) No 1321/2014 · verbatim

(8)coordinate the scheduled maintenance, application of ADs, replacement of service-life-limited parts and component inspection in order to ensure the work is carried out properly;

CAO.A.075(b)(8) · Regulation (EU) No 1321/2014 · verbatim

(9)manage and archive all continuing-airworthiness records and, if applicable, the aircraft technical log;

CAO.A.075(b)(9) · Regulation (EU) No 1321/2014 · verbatim

(10)ensure that the mass-and-balance statement reflects the current status of the aircraft.

CAO.A.075(b)(10) · Regulation (EU) No 1321/2014 · verbatim

The CAO shall hold and use applicable current maintenance data specified in point M.A.401 of Annex I (Part-M) or point ML.A.401 of Annex Vb (Part-ML), as applicable, for the performance of the continuing airworthiness management tasks referred to in point CAO.A.075 of this Annex (Part-CAO). That data may be provided by the owner, subject to a contract as referred in points M.A.201(h)(2) or M.A.201(i)(1) or M.A.201(i)(3) of Annex I (Part-M), or points ML.A.201(e)(1) or ML.A.201(f) of Annex Vb (Part-ML), in which case the CAO only needs to hold such data for the duration of the contract, unless where it is to retain the data pursuant to point CAO.A.090(b) of this Annex (Part-CAO).

CAO.A.080 · Regulation (EU) No 1321/2014 · verbatim

The CAO shall hold and use applicable current maintenance data specified in point M.A.401 of Annex I (Part-M) or point ML.A.401 of Annex Vb (Part-ML), as applicable, for the performance of the continuing airworthiness management tasks referred to in point CAO.A.075 of this Annex (Part-CAO). That data may be provided by the owner, subject to a contract as referred in points M.A.201(h)(2) or M.A.201(i)(1) or M.A.201(i)(3) of Annex I (Part-M), or points ML.A.201(e)(1) or ML.A.201(f) of Annex Vb (Part-ML), in which case the CAO only needs to hold such data for the duration of the contract, unless where it is to retain the data pursuant to point CAO.A.090(b) of this Annex (Part-CAO).

CAO.A.080 · Regulation (EU) No 1321/2014 · verbatim

The CAO shall carry out any airworthiness reviews in accordance with point M.A.903 of Annex I (Part-M) or point ML.A.903 of Annex Vb (Part-ML), as applicable.

CAO.A.085 · Regulation (EU) No 1321/2014 · verbatim

(1)the maintenance records necessary to demonstrate that all requirements of this Annex have been met for the issuance of the CRS, including the subcontractor's release documents;

CAO.A.090(a)(1) · Regulation (EU) No 1321/2014 · verbatim

the CAO shall provide a copy of each CRS to the owner of the aircraft, together with a copy of any specific repair or modification data used for the repairs or modifications carried out;

CAO.A.090(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(2)the continuing airworthiness management records required by any of the following: (i) point M.A.305 and, if applicable, point M.A.306 of Annex I (Part-M); (ii) point ML.A.305 of Annex Vb (Part-ML);

CAO.A.090(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(3)a copy of each permit to fly that is issued, and the related documents in accordance with the provisions of point 21.A.5(c)(2) of Annex I (Part 21) or, as applicable, point 21L.A.7(c) of Annex Ib (Part 21 Light) to Regulation (EU) No 748/2012 for a period of 5 years from the date on which the permit to fly was issued;

CAO.A.090(a)(3) · Regulation (EU) No 1321/2014 · verbatim

(4)a copy of each airworthiness review certificate and recommendation that are issued, as applicable, together with the airworthiness review report;

CAO.A.090(a)(4) · Regulation (EU) No 1321/2014 · verbatim

(5)a copy of each evaluation programme and evaluation report that are issued in accordance with the provisions of point 21.A.174(d) of Annex I (Part 21) or, as applicable, point 21L.A.143(h) of Annex Ib (Part 21 Light) to Regulation (EU) No 748/2012.

CAO.A.090(a)(5) · Regulation (EU) No 1321/2014 · verbatim

(b)The CAO shall retain a copy of the records described in point (a)(1), and any associated maintenance data, for a period of 3 years from the date at which it released to service the aircraft or aircraft component to which the work relates.

CAO.A.090(b) · Regulation (EU) No 1321/2014 · verbatim

(c)The organisation shall retain a copy of all records referred to in points (a)(4) and (a)(5) of this point for a period of 3 years after the continuing airworthiness management of the aircraft in accordance with point M.A.201 of Annex I (Part-M) or point ML.A.201 of Annex Vb (Part-ML), as applicable, has been transferred to another person or organisation.

CAO.A.090(c) · Regulation (EU) No 1321/2014 · verbatim

If the organisation issuing the airworthiness review certificate, recommendation, evaluation programme/report or permit to fly is different from the organisation managing the continuing airworthiness of the aircraft, the issuing organisation shall retain a copy of all records referred to in points (a)(3), (a)(4) and (a)(5) and all supporting documents for a period of 5 years from the date on which the airworthiness review certificate, recommendation, evaluation programme/report or permit to fly was issued.

CAO.A.090(c) · Regulation (EU) No 1321/2014 · verbatim

(d)All records shall be stored in a manner that ensures protection from damage, alteration and theft.

CAO.A.090(d) · Regulation (EU) No 1321/2014 · verbatim

(e)All computer hardware used for backup of the maintenance records shall be stored in a different location from that containing those data and in an environment that ensures that they remain in good condition.

CAO.A.090(e) · Regulation (EU) No 1321/2014 · verbatim

(f)When the continuing airworthiness management of an aircraft is transferred to another organisation or person, all the records retained under points (a)(2) to (a)(5) shall be transferred to that organisation or person. From the moment of the transfer, point (c) shall apply to that organisation or person.

CAO.A.090(f) · Regulation (EU) No 1321/2014 · verbatim

(f)When the continuing airworthiness management of an aircraft is transferred to another organisation or person, all the records retained under points (a)(2) to (a)(5) shall be transferred to that organisation or person. From the moment of the transfer, point (c) shall apply to that organisation or person.

CAO.A.090(f) · Regulation (EU) No 1321/2014 · verbatim

(g)Where the CAO terminates its operation, all retained records shall be transferred as follows: (1) the records referred to in point (a)(1) shall be transferred to the last owner or customer of the respective aircraft or component or shall be stored as specified by the competent authority;

CAO.A.090(g)(1) · Regulation (EU) No 1321/2014 · verbatim

(g)Where the CAO terminates its operation, all retained records shall be transferred as follows: (1) the records referred to in point (a)(1) shall be transferred to the last owner or customer of the respective aircraft or component or shall be stored as specified by the competent authority; (2) the records referred to in point (a)(2) to (a)(5) shall be transferred to the owner of the aircraft.

CAO.A.090(g)(2) · Regulation (EU) No 1321/2014 · verbatim

(1)Maintain any aircraft or component for which it is approved at the locations specified in the approval certificate and the CAE.

CAO.A.095(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(2)Arrange for the performance of specialised services at another organisation appropriately qualified under the control of the CAO, in accordance with the appropriate procedures set out in the CAE and approved by the competent authority.

CAO.A.095(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(3)Maintain any aircraft or component for which it is approved at any location, where the need of such maintenance arises either from the unserviceability of the aircraft or the need for supporting occasional maintenance, in accordance with the conditions specified in the CAE.

CAO.A.095(a)(3) · Regulation (EU) No 1321/2014 · verbatim

(4)Issue certificates of release to service upon completion of maintenance, in accordance with point CAO.A.065 or CAO.A.070.

CAO.A.095(a)(4) · Regulation (EU) No 1321/2014 · verbatim

(1)Manage the continuing airworthiness of any aircraft for which it is approved.

CAO.A.095(b)(1) · Regulation (EU) No 1321/2014 · verbatim

(2)Approve the AMP, in accordance with point (b)(2) of point ML.A.302, for aircraft managed in accordance with Annex Vb (Part-ML).

CAO.A.095(b)(2) · Regulation (EU) No 1321/2014 · verbatim

(3)Carry out limited continuing airworthiness tasks with any contracted organisation working under their quality system, as listed on the approval certificate.

CAO.A.095(b)(3) · Regulation (EU) No 1321/2014 · verbatim

(4)Extend the validity of an existing airworthiness review certificate in accordance with point M.A.902(a) of Annex I (Part-M) or point ML.A.902(a) of Annex Vb (Part-ML), as applicable, subject to the conditions set out in point M.A.902(b) of Annex I (Part-M) or point ML.A.902(b) of Annex Vb (Part-ML), as applicable.

CAO.A.095(b)(4) · Regulation (EU) No 1321/2014 · verbatim

(1)A CAO with its principal place of business in a Member State, the approval of which includes the privileges referred to in point (b) of this point, may be approved to carry out airworthiness reviews in accordance with point M.A.903 of Annex I (Part-M) or point ML.A.903 of Annex Vb (Part-ML), as applicable, and:

CAO.A.095(c)(1) · Regulation (EU) No 1321/2014 · verbatim

(1)A CAO with its principal place of business in a Member State, the approval of which includes the privileges referred to in point (b) of this point, may be approved to carry out airworthiness reviews in accordance with point M.A.903 of Annex I (Part-M) or point ML.A.903 of Annex Vb (Part-ML), as applicable, and: (i) issue the related airworthiness review certificate under the conditions set out in point M.A.901(b)(1) of Annex I (Part-M) or in accordance with point ML.A.901(b) of Annex Vb (Part-ML), as applicable; (ii) issue a recommendation for the issuance of an airworthiness review certificate to the competent authority of the Member State of registry, under the conditions set out in point M.A.901(b)(2) of Annex I (Part-M).

CAO.A.095(c)(1)(i) · Regulation (EU) No 1321/2014 · verbatim

(1)A CAO with its principal place of business in a Member State, the approval of which includes the privileges referred to in point (b) of this point, may be approved to carry out airworthiness reviews in accordance with point M.A.903 of Annex I (Part-M) or point ML.A.903 of Annex Vb (Part-ML), as applicable, and: (i) issue the related airworthiness review certificate under the conditions set out in point M.A.901(b)(1) of Annex I (Part-M) or in accordance with point ML.A.901(b) of Annex Vb (Part-ML), as applicable; (ii) issue a recommendation for the issuance of an airworthiness review certificate to the competent authority of the Member State of registry, under the conditions set out in point M.A.901(b)(2) of Annex I (Part-M).

CAO.A.095(c)(1)(ii) · Regulation (EU) No 1321/2014 · verbatim

(2)A CAO with its principal place of business in one of the Member States, the approval of which includes the privileges referred to in point (a), may be approved to carry out airworthiness reviews in accordance with point ML.A.903 of Annex Vb (Part-ML) and issue the related ARC.

CAO.A.095(c)(2) · Regulation (EU) No 1321/2014 · verbatim

(3)A CAO holding the privileges referred to in point (1) or point (2) may additionally, for the aircraft for which the organisation is approved to carry out the airworthiness review, and subject to an adequate procedure in the CAE referred to in point CAO.A.025, be approved to: (i) develop an evaluation programme in accordance with point 21.A.174(d)(3) of Annex I (Part 21) or, as applicable, point 21L.A.143(h)(3) of Annex Ib (Part 21 Light) to Regulation (EU) No 748/2012; (ii) conduct the investigations activities proposed in the evaluation programme and issue the evaluation report in accordance with point 21.A.174(d)(4) of Annex I (Part 21) or, as applicable, point 21L.A.143(h)(4) of Annex Ib (Part 21 Light) to Regulation (EU) No 748/2012.

CAO.A.095(c)(3)(i) · Regulation (EU) No 1321/2014 · verbatim

(3)A CAO holding the privileges referred to in point (1) or point (2) may additionally, for the aircraft for which the organisation is approved to carry out the airworthiness review, and subject to an adequate procedure in the CAE referred to in point CAO.A.025, be approved to: (i) develop an evaluation programme in accordance with point 21.A.174(d)(3) of Annex I (Part 21) or, as applicable, point 21L.A.143(h)(3) of Annex Ib (Part 21 Light) to Regulation (EU) No 748/2012; (ii) conduct the investigations activities proposed in the evaluation programme and issue the evaluation report in accordance with point 21.A.174(d)(4) of Annex I (Part 21) or, as applicable, point 21L.A.143(h)(4) of Annex Ib (Part 21 Light) to Regulation (EU) No 748/2012.

CAO.A.095(c)(3)(ii) · Regulation (EU) No 1321/2014 · verbatim

Tasks referred to in the first paragraph, points (i) and (ii), shall be performed by staff who are approved to carry out airworthiness review for that aircraft.

CAO.A.095(c)(3) · Regulation (EU) No 1321/2014 · verbatim

A CAO with its principal place of business in one of the Member States, the approval of which includes the privileges referred to in point (c)(1) or point (c)(2) of this point, may be approved to issue a permit to fly in accordance with point 21.A.711(d) of Annex I (Part 21) to Regulation (EU) No 748/2012 for those aircraft for which the CAO can issue the airworthiness review certificate when it attests conformity with the approved flight conditions, subject to an adequate procedure in the CAE referred to in point CAO.A.025 of this Annex.

CAO.A.095(d) · Regulation (EU) No 1321/2014 · verbatim

In addition, in the case of aircraft above 2 730 kg MTOM, that permit to fly may be issued provided that: (i) the conditions referred to in points M.A.902(b)(1) and M.A.902(b)(2) of Annex I (Part-M) are met; (ii) the continuing airworthiness of the aircraft is managed by the CAO issuing the permit to fly.

CAO.A.095(d) · Regulation (EU) No 1321/2014 · verbatim

(e)A CAO may be approved for one or more privileges.

CAO.A.095(e) · Regulation (EU) No 1321/2014 · verbatim

(a)To ensure that the CAO continues to meet the requirements of this Annex, this organisation shall establish a quality system and designate a quality manager.

CAO.A.100(a) · Regulation (EU) No 1321/2014 · verbatim

(a)To ensure that the CAO continues to meet the requirements of this Annex, this organisation shall establish a quality system and designate a quality manager.

CAO.A.100(a) · Regulation (EU) No 1321/2014 · verbatim

(b)The quality system shall monitor the carrying out of the activities of the organisation covered by this Annex. It shall monitor in particular: (1) that all those activities are performed in accordance with the approved procedures; (2) that all contracted maintenance tasks are carried out in accordance with the contract; (3) that the organisation continues to comply with the requirements of this Annex.

CAO.A.100(b) · Regulation (EU) No 1321/2014 · verbatim

(c)The records of that monitoring shall be retained for at least the previous 2 years.

CAO.A.100(c) · Regulation (EU) No 1321/2014 · verbatim

(d)Where the organisation holding a CAO approval is additionally approved in accordance with an Annex other than this Annex, the quality system may be combined with that required by the other Annex.

CAO.A.100(d) · Regulation (EU) No 1321/2014 · verbatim

(f)In the case of a small CAO, the quality system may be replaced by regular organisational reviews, subject to the approval of the competent authority. In that case, the CAO shall not contract continuing airworthiness management tasks to other parties.

CAO.A.100(f) · Regulation (EU) No 1321/2014 · verbatim

(f)In the case of a small CAO, the quality system may be replaced by regular organisational reviews, subject to the approval of the competent authority. In that case, the CAO shall not contract continuing airworthiness management tasks to other parties.

CAO.A.100(f) · Regulation (EU) No 1321/2014 · verbatim

(a)In order to enable the competent authority to determine continued compliance with this Annex, the CAO shall notify the competent authority of any proposal to carry out any of the following changes, before such changes take place: (1) changes affecting the information contained in the approval certificate laid down in Appendix I and the terms of approval of this Annex;

CAO.A.105(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(a)In order to enable the competent authority to determine continued compliance with this Annex, the CAO shall notify the competent authority of any proposal to carry out any of the following changes, before such changes take place: (1) changes affecting the information contained in the approval certificate laid down in Appendix I and the terms of approval of this Annex; (2) changes of the persons referred to in points CAO.A.035(a) and (b);

CAO.A.105(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(a)In order to enable the competent authority to determine continued compliance with this Annex, the CAO shall notify the competent authority of any proposal to carry out any of the following changes, before such changes take place: (1) changes affecting the information contained in the approval certificate laid down in Appendix I and the terms of approval of this Annex; (2) changes of the persons referred to in points CAO.A.035(a) and (b); (3) changes in the aircraft types covered by the scope of work referred to in point (a)(1) of point CAO.A.020 in the case of aeroplanes of more than 2 730 kg maximum take-off mass (MTOM), helicopters of more than 1 200 kg MTOM or certified for more than four occupants and for any other aircraft which is not an ELA2;

CAO.A.105(a)(3) · Regulation (EU) No 1321/2014 · verbatim

(a)In order to enable the competent authority to determine continued compliance with this Annex, the CAO shall notify the competent authority of any proposal to carry out any of the following changes, before such changes take place: (1) changes affecting the information contained in the approval certificate laid down in Appendix I and the terms of approval of this Annex; (2) changes of the persons referred to in points CAO.A.035(a) and (b); (3) changes in the aircraft types covered by the scope of work referred to in point (a)(1) of point CAO.A.020 in the case of aeroplanes of more than 2 730 kg maximum take-off mass (MTOM), helicopters of more than 1 200 kg MTOM or certified for more than four occupants and for any other aircraft which is not an ELA2; (4) changes in the scope of work referred to in point (a)(2) of CAO.A.020 in the case of engines other than piston or electric;

CAO.A.105(a)(4) · Regulation (EU) No 1321/2014 · verbatim

the CAO shall notify the competent authority of any proposal to carry out any of the following changes, before such changes take place: (1) changes affecting the information contained in the approval certificate laid down in Appendix I and the terms of approval of this Annex; (2) changes of the persons referred to in points CAO.A.035(a) and (b); (3) changes in the aircraft types covered by the scope of work referred to in point (a)(1) of point CAO.A.020 in the case of aeroplanes of more than 2 730 kg maximum take-off mass (MTOM), helicopters of more than 1 200 kg MTOM or certified for more than four occupants and for any other aircraft which is not an ELA2; (4) changes in the scope of work referred to in point (a)(2) of CAO.A.020 in the case of engines other than piston or electric; (5) changes in the control procedure set out in point (b) of this point.

CAO.A.105(a)(5) · Regulation (EU) No 1321/2014 · verbatim

(b)Any other changes in locations, facilities, equipment, tools, material, procedures, scope of work and staff shall be controlled by the CAO through a control procedure provided for in the CAE. The CAO shall submit a description of those changes and the corresponding CAE amendments to the competent authority within 15 days from the day on which the change took place.

CAO.A.105(b) · Regulation (EU) No 1321/2014 · verbatim

(b)Any other changes in locations, facilities, equipment, tools, material, procedures, scope of work and staff shall be controlled by the CAO through a control procedure provided for in the CAE. The CAO shall submit a description of those changes and the corresponding CAE amendments to the competent authority within 15 days from the day on which the change took place.

CAO.A.105(b) · Regulation (EU) No 1321/2014 · verbatim

(a)An approval shall be issued for an unlimited duration and shall remain valid subject to: (1) the organisation remaining in compliance with the requirements of this Annex, in particular how the findings are handled in accordance with point CAO.A.115; (2) the competent authority being granted access to the organisation to determine continued compliance with the requirements of this Annex; (3) the competent authority not having surrendered or revoked the approval.

CAO.A.110(a)(1) · Regulation (EU) No 1321/2014 · verbatim

(a)An approval shall be issued for an unlimited duration and shall remain valid subject to: (1) the organisation remaining in compliance with the requirements of this Annex, in particular how the findings are handled in accordance with point CAO.A.115; (2) the competent authority being granted access to the organisation to determine continued compliance with the requirements of this Annex; (3) the competent authority not having surrendered or revoked the approval.

CAO.A.110(a)(2) · Regulation (EU) No 1321/2014 · verbatim

(b)Upon surrender or revocation of the approval, the organisation shall return the approval certificate to the competent authority.

CAO.A.110(b) · Regulation (EU) No 1321/2014 · verbatim

(c)After receiving a notification of a finding in accordance with point CAO.B.060, the CAO shall adopt a corrective action plan and demonstrate to the satisfaction of the competent authority that it has taken the necessary corrective action to address the finding within the time period set by that authority.

CAO.A.115(c) · Regulation (EU) No 1321/2014 · verbatim

(c)After receiving a notification of a finding in accordance with point CAO.B.060, the CAO shall adopt a corrective action plan and demonstrate to the satisfaction of the competent authority that it has taken the necessary corrective action to address the finding within the time period set by that authority.

CAO.A.115(c) · Regulation (EU) No 1321/2014 · verbatim

(a)The organisation shall establish and maintain an occurrence reporting system, including mandatory and voluntary reporting.

CAO.A.120(a) · Regulation (EU) No 1321/2014 · verbatim

(a)The organisation shall establish and maintain an occurrence reporting system, including mandatory and voluntary reporting. For organisations that have their principal place of business in a Member State, a single system may be established to meet the requirements of Regulation (EU) No 376/2014 and its delegated and implementing acts and of Regulation (EU) 2018/1139 and its delegated and implementing acts.

CAO.A.120(a) · Regulation (EU) No 1321/2014 · verbatim

(b)The organisation shall report to its competent authority and to the organisation responsible for the design of the aircraft or component any safety-related event or condition of an aircraft or component identified by the organisation which endangers or, if not corrected or addressed, could endanger an aircraft, its occupants or any other person, and in particular any accident or serious incident.

CAO.A.120(b) · Regulation (EU) No 1321/2014 · verbatim

(c)The organisation shall also report any such event or condition that affects an aircraft or component, as applicable: (1) to the owner or operator of that aircraft, when such event or condition was identified while managing the continuing airworthiness in accordance with point M.A.201 of Annex I (Part-M) or point ML.A.201 of Annex Vb (Part-ML), as applicable;

CAO.A.120(c)(1) · Regulation (EU) No 1321/2014 · verbatim

(c)The organisation shall also report any such event or condition that affects an aircraft or component, as applicable: (1) to the owner or operator of that aircraft, when such event or condition was identified while managing the continuing airworthiness in accordance with point M.A.201 of Annex I (Part-M) or point ML.A.201 of Annex Vb (Part-ML), as applicable; (2) to the person or organisation that is responsible for the continuing airworthiness of that aircraft in accordance with point M.A.201 of Annex I (Part-M) or point ML.A.201 of Annex Vb (Part-ML), as applicable, when such event or condition was identified while carrying out continuing airworthiness activities requested by that person or organisation;

CAO.A.120(c)(2) · Regulation (EU) No 1321/2014 · verbatim

(3)to the person or organisation that requested the component maintenance, if different from point (2), when such event or condition was identified while carrying out component maintenance.

CAO.A.120(c)(3) · Regulation (EU) No 1321/2014 · verbatim

(d)For organisations that do not have their principal place of business in a Member State: (1) the initial mandatory report shall: (i) appropriately safeguard the confidentiality of the identity of the reporter and of the persons mentioned in the report; (ii) be made as soon as practicable, but in any case, within 72 hours after the organisation has become aware of the occurrence unless exceptional circumstances prevent that; (iii) be made in a form and manner established by the competent authority; (iv) contain all pertinent information about the condition known to the organisation;

CAO.A.120(d)(1)(i) · Regulation (EU) No 1321/2014 · verbatim

(d)For organisations that do not have their principal place of business in a Member State: (1) the initial mandatory report shall: (i) appropriately safeguard the confidentiality of the identity of the reporter and of the persons mentioned in the report; (ii) be made as soon as practicable, but in any case, within 72 hours after the organisation has become aware of the occurrence unless exceptional circumstances prevent that; (iii) be made in a form and manner established by the competent authority; (iv) contain all pertinent information about the condition known to the organisation;

CAO.A.120(d)(1)(ii) · Regulation (EU) No 1321/2014 · verbatim

(d)For organisations that do not have their principal place of business in a Member State: (1) the initial mandatory report shall: (i) appropriately safeguard the confidentiality of the identity of the reporter and of the persons mentioned in the report; (ii) be made as soon as practicable, but in any case, within 72 hours after the organisation has become aware of the occurrence unless exceptional circumstances prevent that; (iii) be made in a form and manner established by the competent authority; (iv) contain all pertinent information about the condition known to the organisation;

CAO.A.120(d)(1)(iii) · Regulation (EU) No 1321/2014 · verbatim

(d)For organisations that do not have their principal place of business in a Member State: (1) the initial mandatory report shall: (i) appropriately safeguard the confidentiality of the identity of the reporter and of the persons mentioned in the report; (ii) be made as soon as practicable, but in any case, within 72 hours after the organisation has become aware of the occurrence unless exceptional circumstances prevent that; (iii) be made in a form and manner established by the competent authority; (iv) contain all pertinent information about the condition known to the organisation;

CAO.A.120(d)(1)(iv) · Regulation (EU) No 1321/2014 · verbatim

(2)where relevant, a follow-up report that provides details of the actions that the organisation intends to take to prevent similar occurrences in the future shall be made as soon as those actions have been identified; those follow-up reports shall: (i) be sent to the entities referred to in points (b) and (c) to which the initial report was sent; (ii) be made in a form and manner established by the competent authority.

CAO.A.120(d)(2) · Regulation (EU) No 1321/2014 · verbatim