---
title: "Passenger handling — EASA Definition · Avioverse"
description: "Article 3, Regulations (EU) 2025/23 and 2025/24: ‘passenger handling’ means activities related to any kind of assistance to arriving, departing, transfer…"
url: "https://avioverse.aero/glossary/easa/passenger-handling"
---

# passenger handling

EASA defines “passenger handling” in one regulation. The wording below is reproduced verbatim from the EASA Easy Access Rules, with a link to the paragraph it comes from.

> ‘passenger handling’ means activities related to any kind of assistance to arriving, departing, transfer or transit passengers, including, where applicable, passenger and baggage acceptance, travel documents and flight tickets check, boarding pass issuance, gate activities, passenger boarding and disembarkation;

Article 3 · Ground Handling · Regulations (EU) 2025/23 and 2025/24 · Easy Access Rules, 5 Nov 2025 revision · [Read Article 3](https://avioverse.aero/regulations/easa/ground-handling/commission-delegated-regulation-eu-2025-20/cover-regulation#article-3)

## Defined in the same article

- [aircraft de-icing](https://avioverse.aero/glossary/easa/aircraft-de-icing)
- [aircraft handling](https://avioverse.aero/glossary/easa/aircraft-handling)
- [aircraft loading](https://avioverse.aero/glossary/easa/aircraft-loading)
- [aircraft pushback](https://avioverse.aero/glossary/easa/aircraft-pushback)
- [aircraft towing](https://avioverse.aero/glossary/easa/aircraft-towing)
- [aircraft turnaround](https://avioverse.aero/glossary/easa/aircraft-turnaround)
- [audit](https://avioverse.aero/glossary/easa/audit)
- [baggage](https://avioverse.aero/glossary/easa/baggage)